Troubleshooting
Practical checks for missing data and common problems.
8 articlesRevenue is missing or not updating
Check reporting scope, access and synchronization before assuming zero earnings.
GA4 or realtime data is missing
Separate property authorization, website collection and retained observations.
Troubleshoot a provider connection
Distinguish authorization, API eligibility and incorrect website mappings.
Troubleshoot sign-in and verification
Use the correct account, browser and enrolled security method.
Reports or notifications did not arrive
Check schedules, destinations and device settings separately.
Billing access or subscription confirmation is missing
Check the workspace, billing role and Paddle confirmation before purchasing again.
Troubleshoot an AI connection
Check pilot access, client compatibility and current workspace permissions.
Frequently asked questions
Find the right guide for common product and account questions.