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BrightstoneHelp Centre

Create, save or schedule a social post

Choose connected accounts, prepare content and confirm the publishing time.

Last reviewed

Who can use this
Owner, All-site Admin
Requires
SocialChamp
On this page

Publishing actions affect real social accounts. Check the selected workspace and channels before submitting. You need the workspace's social publishing permissions and a working SocialChamp connection.

Prepare the post

  1. Open SocialChamp and choose Create post.
  2. Use Select pages and accounts to choose the intended destinations.
  3. Enter Post text, then add supported photos or a video if needed.
  4. Review the preview for each selected account. It is an approximation of the final network appearance.
  5. Review Post options for the supported format and any required network-specific fields.

Choose when to send

Under When to post, select Save as draft, Schedule or Publish now. A schedule requires a future Date and time and the correct Timezone. Use Save draft, Schedule post or the publishing confirmation that matches your intent.

Do not treat an autosave indicator as proof that a post was published. After submission, follow its status in the calendar, posts or queue. A provider may accept a command before the network finishes processing it.

If you are uncertain whether an action was accepted, check status before retrying. Duplicate submissions can create duplicate posts. First comments and formats such as Reels, Shorts and Stories work only on supported destination channels.

Need a hand?

If these steps do not resolve your question, contact Brightstone support. Never include passwords, tokens or recovery codes.

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