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BrightstoneHelp Centre

Connect SocialChamp

Authorize your social publishing connection and review the available channels.

Last reviewed

Who can use this
Owner, All-site Admin
Requires
SocialChamp
On this page

SocialChamp is a separate service. Use an account you are authorized to manage and confirm which channels it can access before publishing from Brightstone.

Connect the workspace

  1. Open Sites & integrations in the intended workspace.
  2. Find the SocialChamp connection area.
  3. Choose Connect SocialChamp and complete its authorization prompts.
  4. Return to Brightstone and check the connection status and available pages/accounts.
  5. Open the calendar or SocialChamp navigation entry to explore publishing.

Workspace owners and all-site admins manage this connection. Site-restricted members do not gain workspace-wide social access from a website assignment.

Reconnect and refresh

Use Reconnect for expired authorization. Refresh pages updates the available channel list where supported; it is different from reconnecting a publisher revenue source. A channel missing in Brightstone must also be available and authorized in the connected SocialChamp account.

Disconnecting stops Brightstone's use of that connection. It is not a reliable way to cancel a post already accepted or scheduled by SocialChamp; review those posts in the publishing service. Supported networks, posting formats and permissions still depend on SocialChamp and the destination platform. Never paste social passwords or API credentials into a post or support conversation.

Need a hand?

If these steps do not resolve your question, contact Brightstone support. Never include passwords, tokens or recovery codes.

Contact support →