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Top pages, countries and device breakdowns

Understand source coverage and why a breakdown may be unavailable.

Last reviewed

Who can use this
Owner, Admin, Finance, Viewer within their assigned sites
On this page

Available page and audience breakdowns depend on the selected source, period and retained observations. A valid total does not guarantee that every dimension was collected.

Explore the supported breakdowns

  1. Select the intended website and reporting period on Dashboard.
  2. Open the available traffic/audience section or breakdown.
  3. Choose a supported dimension such as country or device where the control is offered.
  4. Check whether the data is realtime, historical or cached.

Top-page reporting uses the existing supported GA4/page reporting path. It does not establish article-level advertising revenue. Do not estimate article earnings by multiplying an unrelated total by traffic share.

Empty and missing dimensions

If the total active-user count exists but countries or devices are empty, dimension observations may be missing or unsupported for that window. This differs from a confirmed zero. Historical realtime records cannot be reconstructed merely because today's total is available.

Compare identical source windows when investigating a change. A cache may be older than another source's synchronized revenue. If a report is unavailable, review GA4 access and collection first, then provide support with the website, period and missing dimension. Avoid sending visitor-level data or raw provider payloads.

Need a hand?

If these steps do not resolve your question, contact Brightstone support. Never include passwords, tokens or recovery codes.

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